Solutions · Customer Analytics
Understand every customer, at scale
TerraBog's Customer Analytics solution gives you a 360° view of every customer — from first touch to expansion. Predict churn, identify growth signals, and build retention programs backed by real data.
−28%
Average churn reduction
across customers using predictive alerts
+41%
Expansion revenue
identified via upsell signal detection
6 wk
Earlier churn detection
before cancellation vs. no analytics
Capabilities
The complete customer intelligence stack
Every tool your customer success, product, and growth teams need — unified in a single workspace.
Cohort Analysis
Segment customers by acquisition channel, plan, geography, or behavior. Track how each cohort evolves across their entire lifecycle.
Churn Prediction
ML models trained on your data surface at-risk accounts 30–90 days before cancellation, giving your team time to intervene.
Behavioral Funnels
Visualize every step from acquisition to expansion. Pinpoint exactly where users drop off and test interventions.
Retention Curves
D1/D7/D30 retention curves broken down by segment. Compare cohorts side-by-side to identify what drives long-term engagement.
Segmentation Engine
Build dynamic segments on any combination of attributes. Segments update in real time as customer behavior changes.
LTV Modelling
Accurate lifetime value projections per customer and segment. Use LTV to guide acquisition spend and retention investment.
Product Analytics
Track feature adoption, session depth, and activation milestones. Connect product usage to revenue outcomes.
Health Score Alerts
Set thresholds on custom health scores. Get notified the moment a high-value account shows disengagement signals.
How it works
From raw events to retention programs in days
Connect your product database, CRM, and billing system. TerraBog automatically builds customer timelines, cohort tables, and health scores — then alerts your team to act before churn happens.
Connect data sources
CRM, billing, product events — all unified in under 30 minutes.
Auto-build customer profiles
TerraBog stitches every touchpoint into a single customer timeline.
Configure health scores
Set thresholds on engagement, usage, and payment signals.
Act on intelligent alerts
Get notified before churn happens with recommended interventions.
Customer Health Dashboard
Stop losing customers you could have saved
TerraBog customers reduce churn by an average of 28% within 90 days of deployment.